Monday, April 8, 2013

Follow-Up Sleep Number Bed Review (i10 Model)

You may remember that back in October I did a review on a Sleep Number Bed – the i10 Model. I was given the bed to review after doing a post about the impact of lack of sleep on running performance (Damn! Maybe now I should do a review on how not living on a yacht in the Mediterranean negatively impacts my running performance).

When I wrote that post, I had been sleeping terribly – tossing and turning, waking a lot, having a hard time getting comfortable. It was absolutely affecting my training and I was turning into more and more of a bitch by the hour. Ken and I even tried switching sides of the bed, which was a total disaster. That just made me toss and turn, wake a lot and have a hard time getting comfortable, but on the WRONG SIDE OF THE BED.

In my original Sleep Number Bed Review, I had promised to do a follow up review after a few months, but I never did because 1) I’m lazy, 2) I felt I needed more time.


I knew if I waited long enough I’d get inspired. I have gotten tons of emails asking about the bed and how I like it after a few months. I have to say, it wasn’t until I went to Mexico last week and slept on another bed for several nights that I realized just how IN LOVE with the Sleep Number I really am. The quote, “absence makes the heart grow fonder” doesn’t just refer to your love life,  it refers to your BED LIFE!

Before I get into the follow up review, let me say this - I am a believer that a bed is not a panacea. While the right bed/mattress can significantly help with one’s sleep in terms of providing support and comfort, there are (IMHO) many other factors that affect sleep including caffeine and alcohol consumption, anxiety, too much stimulation before bed, etc. This very scientific pie chart I created gives a good visual of what I mean:


Now onto the follow up review. Here’s what we think of the bed after 6 months of use:

  • Pain Reduction: The HUGEST bit of feedback I have is from Ken. He is someone that, prior to getting the bed, was getting out of bed every single morning stiff and achy. He states that while the bed hasn’t changed his sleeping that much, how he feels in the morning is drastically different. He now gets out of bed with either no aches and pains or significantly less than he had before using the bed.  This is most likely because when you buy the bed you get your sleep number based on how well it conforms to your body and supports it.
  • Comfort: Unlike Ken, I don’t usually wake with achiness (he is a year older, after all). What I notice most about the bed is pure comfort. I really can’t explain it more than that. When we went on vacation and slept on another bed, I slept terribly. The beds were hard, but I usually like that (TWSS). However, the minute I got home and got back into my bed, I realized just what a difference the Sleep Number makes.
  • Setting the Numbers: Since we set our original numbers back in October, we really haven’t messed with them at all. The bed has held up well with no sagging or “give” to the mattress.
  • Possible Complaints – Foam Divider/Air Loss: Some people have asked if the foam divider in the middle of the bed (separating the two sides and the two air chambers) creates discomfort. We have not noticed this at all. It may be because we have significant padding on the bed. We have also had no air loss whatsoever.
  • Possible Complaints – Noise: Some people complain about the noise that the pump makes. This is crazy in my opinion. You only use the pump when you are adjusting your sleep number and it takes about ten seconds. Once it is set, you don’t hear noise from the pumps because they are not engaged. Like I said, we hardly change our numbers.
  • Downside: I still think the only real downside of this bed is the cost. Our model is near the top of the line and therefore the most expensive. It retails for about $4,700, but at any given time you can usually get it on sale for $3,800. The basic model goes for as little as $998. This is still a huge investment. I did notice on the website that they offer a 30 day in home trial. Basically, you can try the bed for 30 days and if you don’t like it, they will fully reimburse you minus the home delivery and set up fees.  Would I actually BUY one of these beds? Yes, but I’d have to go with the more basic model.

Please note: These are my (and Ken’s) personal and unbiased observations/reviews of the bed. We were given the bed for free, but were not asked to make a positive review or influenced in any way. And, it was not part of my contract to do a follow up review. I fully realize that over time, our impressions of the bed may shift.

Let me know if you have questions.

If you’ve had a Sleep Number Bed, how do you like it?

What kind of bed do you sleep on? 



  1. While I don't have a Sleep Number bed, I did recently invest way more money than I ever thought I would on a mattress (we went for the memory foam variety of expensive). And girl, I completely agree with your pie chart. There are no words to describe the overall comfiness of the new bed compared to the old. I had to sleep in a lumpy old mattress at my in-laws this past weekend and I (6 months pregnant) slept like absolute crap.

    Like so many things, mattresses belong in the category of you get what you pay for. They are expensive because they are AWESOME. They make a difference. Get the payment plan if you have to, but everyone should have a good mattress. Sleep is crucial to everything, not just running.

    Great post as always, SUAR.

  2. I have a sleep number bed. I hate my sleep number bed. My husband loves and adores our sleep number bed. I feel like I am constantly sleeping in a hole. Because I am sleeping in a hole or a casket. Of course we got one of the middle of the line models. Probably should have just forked over the money for the top of the line, in king size. I think my half of the bed is too small for my body. I'm not a tiny girl. I just don't think it's right for me. If I set the number so that my ass isn't hitting the bed board then my shoulders and arms ache. If I set the number so it's soft enough for my shoulders and arms then my hip is getting crushed against the bottom. Also, while the sleep number bed is great for SLEEPING I find it has hindered the extracurricular bed activities greatly. If it wasn't for the husband loving it so much I'd give it back.

    1. Sounds like you need a better setting and pillow.

  3. Aw! Looks heavenly! I'm the same way with my Technogel pillow--when I travel, I notice a HUGE difference.

  4. We got a sleep number bed last month and I LOVE IT!!! I wasn't the one who wanted it - my husband was waking up with back pain - but now I love it more than he does. And I thought I'd be a # 70 or something tough, but I am hooked on #25!! HEAVEN

  5. We've been toying with the thought of buying a Sleep Number FOREVER. But we haven't made the leap yet. I'm glad for your feedback! Hoping we can pull the trigger on this soon, because my bed, quite frankly, sucks...


  6. I love our sleep number bed. I had a really comfy pillow top bed before I got married. My DH had the sleep number bed so we kept his bed when we got married. It's great to be able to control your own soft/hard mattress and not have to be in a compromise with your spouse.

    Another great feature is how easy it is to move the bed - deflate, roll up the mattress and go. So much easier than moving a king size box spring and mattress!! Although we have a queen and it's plenty big enough for us.

  7. I'm glad you like yours. There's nothing like owning a bed that works for you. I did not have a similar experience with the Sleep Number bed. I bought the top of the line bed and it leaked air from the beginning. Customer service was horrendous and I was never able to get it fixed. I finally got tired of pumping up my bed all night long and just took it to the dump. Complete waste of a lot of money. :-(

  8. Does anybody else out there sleep on a flotation bed? If you buy a really good one, it's hard to beat that kind of comfort. Once, recently, after major surgery, I had to sleep for six weeks on our guest room bed, which is a Tempurpedic. I hated it at first, but eventually grew to like it so much that I (almost) didn't want to go back to our flotation bed. They are very different but both are great in their own ways.

  9. Sleep would be nice, but I don't and a new bed isn't going to help.

  10. After sleeping on an air mattress for over a month due to divorce, I found that sleeping on a bed in general was HEAVEN!

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  14. We have had our sleep number bed for over 11 years now and I can't imagine sleeping on anything else. While it does has normal wear and tear, it still sleeps great. They don't make the model we are using anymore since they have made so many enhancements since then but it's money worth spent if you ask me. And I'm sure once our sleep number bed turns 20, we'll be getting a new one! How I see it, you spend a third of your life in bed so you might as well get something comfortable.

  15. I'm sleeping on the cheapest mattress/boxspring I could more back pains....when I had an expensive bed, I was waking up stiff... Whenever I laid down on my daughter's bed (which was a cheap mattress),I was comfortable, so went out and bought one for me....

  16. We have a Serta mattress. I love it. My husband says it makes his back hurt. I think he is a liar. But, I can't let him be miserable forever. So I suppose I should look into something else. But man, I love that bed.

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  18. Just got a new mattress. I don't know why I waited so long to make the move! Sleep is so important, especially when you train hard! Glad to hear your enjoying the sleep # bed.

  19. I absolutely love my Sleep Number bed, and so does my hubby. We even search out Radisson Hotels whenever we travel because many of them have Sleep Number beds. I definitely do not sleep anywhere near as good if I'm not on a Sleep Number. My hubby likes his bed like a slab of concrete (I think his number is 95) and I like mine super-soft--mine is set at 30. There's no way we would have found a bed that would suit us both, so this one is a godsend.

  20. I've had a Sleep Number bed for almost 7 years. I loved it at first, but over time I've started to hate it. My foam pad that goes over the air cells ripped and shifts over time so that I have a bump underneath me. This seems to be a common problem as I know other people's that have ripped. I suppose I could buy a new foam pad, but after paying so much for a bed, I really don't think I should have to spend more money. I also have the same problem that someone else has where I can sometimes feel my butt or hips hitting the bottom. My other problem is that there is a big difference when my husband is in the bed with me and when he isn't. I should caveat that both of our sleep numbers are lower, but when he gets out of the bed, my side sags. On the rare occassion that he isn't in the bed, I have to pump his side up significantly to be comfy.

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  22. I have a sleep number bed with the massage function and the feet and head adjustment, like a hospital bed......LOVE, LOVE, LOVE my sleep number.

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  28. As a 31 year old male with Trigger Points, Narrowing Of The Discs, and Protruding Discs, I had always been searching over the past 8 or so years for good asleep. In my late teens and early twenties, I did some very heavy and repetitive manual labor--mainly, tugboats (ships), pushboats (barges) which I believe has had a lasting effect (not too exclude several car accidents where people ran lights or stop signs--trigger points affecting muscular skeletal system, which plagued me with pain for most of my twenties--subsided now, but now I have other issues). I've used expensive memory foam toppers, even the name brand beds. Somehow I heard about a bed that was adjustable, and with my constant requirement for a firm mattress some nights or a soft mattress on others, I just took the leap into getting the basic model Sleep Number bed. I tried out a friend's bed that added egg create and memory foam layers, topping it off with a pillow to Serta sheet. I was sold. That was maybe 6 years ago. I found one and did the exact same thing he did, and he was much older with similar back issues (my issues are advanced for my age). It has served me well all these years, and I doubt I'll ever get another bed because all it is, is air and foam. It truly can be like sleeping on a cloud--or if I need, I could sleep on something hard as a rock with padding, literally. The complaints are minor, but for a guy like me with severe back issues, it has been the best bed I've ever slept on. I adjust my bed regularly because I need to, and its like having a new bed after every adjustment. My model doesn't have the digital display, so I just lay on it and adjust till I get comfortable. The only complaints is that mine sounds like a vacuum cleaner as it's a very old basic model. If I'm trying to hold my GF, I just adjust my side or she adjusts hers till we find a good feel. Also, that middle divider people keep referring to is not bad at all. Pad your bed like mine and/or like a hotel does, and you basically have the best bed you could ever ask for. Trust me! Oh, and sex isn't a problem on it--I mean if one side is flat and the other side firm, obviously your positioning is limited.

  29. The Sleep Number mattress we evaluated did not work for us. We determined that our issues were mainly temperature-related, not solvable with variable firmness.

    So my wife and I have nearly completed a 100-day trial of Sleep Number's new DualTemp product -- which allows you to add customized heating or cooling to either a sleep number or even to a conventional mattress (and, for each side of a mattress). Here is our experience and review of this product:

    DualTemp includes two separate heating/cooling units, one for each side of the bed. Each plug into a wall outlet separately. These units never saw an industrial designer -- they look like every brutally ugly therapeutic device for the elderly made since the 1930s. Start with a box shape, heavily round all corners and edges, then mold it in flat gray plastic. Which would be fine if it was designed to slide under the bed where you can't see it. But, you can't do that -- which is a huge missed opportunity. So be aware that this…eyesore… will sit very visibly on both sides of the bed (hopefully you didn't spend a lot on your bedroom decor!) In our case, our beds sits quite high off the ground -- so we had to elevate the two units with books piled underneath (we will eventually lower the bed height).

    DualTemp includes two separate remote controllers. Each can be labeled electronically with your first name to keep them from getting mixed up. Fortunately much more thought was put into the remote controller's design and user interface. I found it to be intuitive and even pleasing to use. They even "wake up" automatically when picked up. The manufacturing execution of the remote device, however, is less than perfect -- the painted silver housing is vulnerable to scratches, and the battery cover seems flimsy and feels like it can break or fall off.

    We found no installation instructions, but probably because none were needed. Assembly was simple and intuitive. The DualTemp pad is positioned as the topmost layer on your mattress, still underneath your mattress sheet. While comfortable to lay on, we still added an additional padded mattress sheet over it for a little more "give."

    Operating the bed is simple. There are 3 heating and three cooling settings, with a middle "fan only" position. You turn your side "on" with your remote and adjust for the desired level of heating or cooling (it remembers your last setting). You can also activate a timer to turn off your side of the system at some point during the night. It will turn itself off anyway if you forget to do so after 9 hours.

    DualTemp does indeed work as advertised. On my side of the bed I add a little cooling effect. My wife likes the bed a little warmer. While the heating/cooling effect is still fairly gentle even at the extreme settings -- neither of us found we needed any of the highest settings. Bedding covers are not being robbed from one side or thrown off the other -- and we both believe it certainly has helped us both get a better night's sleep.

    Feature-wise, the biggest missed opportunity: Some people I know start out at night feeling too cold, but then at some time during the night they heat up and get too warm (or, some variation of this). Therefore an automatic "thermostadt" feature would have been a welcome feature -- to maintain an average desired bedding temperature. Or alternatively, the ability to program two different night time temperature cycles (but the latter would also add complexity to the inteface).

    DualTemp is certainly not an inexpensive product! Sleep Number gives you 100 days to evaluate it.

    So, the upshot: Is it worth the price? Mattress salespeople always ask, "What is a good night's sleep worth?" -- which is a very effective line for them. The answer for you depends upon your own needs and sleep habits. And while I think some of the design, production and feature details described could have been much better resolved for a product at this cost level… we are keeping the DualTemp system.

  30. Hmm, that last post almost sounds like a salesperson for the company!
    We've had our Sleep Number bed for about 8 years. It was great for the first year or so - that's when we loved it. Now we DON'T. We wish that we'd never poured close to $5k into that thing.

    These beds are great for skinny folks, but they do NOT work well for larger people, especially a couple that might like to cuddle or spoon.

    After a year or two, the fabric on the bottom side of both our mattresses tore away from the bolts that held them to the base (what would normally be considered the boxspring on a regular mattress). Because the tops are no longer attached, they slide apart. We shove the two halves together, and they promptly slide apart again as soon as we get on them. We continually have a foot-wide chasm - what we call "the crack".

    Additionally, side-sleepers should be aware that sleeping with the head of the bed slightly raised (which many might do to prevent GERD issues) can result in hip pain.

    Although the salespeople in the stores have been very nice, our multiple calls to customer service over the years regarding this issue have pretty much been a waste of time. We've been told that we could "rebuild" the mattresses that we have for about a grand, or replace the whole mattress setup for two or three.

    Considering that we could have bought a FEW really good innerspring mattresses for what we paid for our Sleep Number bed in the first place, we're NOT impressed.

    We're putting some time into doing research on another kind of mattress that might work better for us.

  31. Wonderful review. Looks like the bed is all benefits and has no room for disappointments. It really depends though on the customer because not all are amazed at the bed. Most people though have been very satisfied from all the reviews I have read. This truly is a miracle bed. :)

  32. We have had a sleep number bed for about 5 years. I never liked it, and now I hate it. My husband doesn't really like it either, but he still sleeps on it. I recently bought a Tempur Pedic, and I absolutely love it! I have scoliosis, and it really reduces my back pain. We bought it in the heat of the summer, and I never had any problems with it being too hot, but we did buy the newest model with the cooling gel. The only problem was that it was stinky at first and had to be aired out. I will never sleep on another bed, especially a Sleep Number bed!

  33. Just ran across your post while researching how to take apart a Sleep Number bed to move it. We have had our Sleep Number bed for 6 years and I really dislike it. In fact, I've been sleeping apart from my hubby in the guest room on a twin bed with a gel memory foam topper for a month now just so I don't wake up with horrible hip pain. Finally, we've purchased a top of the line memory foam mattress which will be delivered this week. I'll get to go back to sleeping with the hubby and not the dog again. yay! We found after about 3 years of use, that we'd set the numbers on our bed and they'd change in the night. For example, I'd set mine at 55 and wake up in the night quite uncomfortable and see it had gone up to 75. When I checked their website, it says that barometric pressure will cause your settings to fluctuate and that this is normal. Great! If I wanted to sleep on an air mattress, I'd go camping. We're delegating the Sleep Number bed to the downstairs guest room and I'm hoping that our new mattress will be as comfy as the little twin bed I'm currently sleeping on. We'll never buy another Sleep Number bed.

  34. I am wondering how you can gauge the sleep # when you have 2 big foam pads over the mattress. Seems like you comfort comes from them? comment?

  35. Have owned an i10 split king for a couple of years. Worst piece of crap I have ever owned. The canyon in the middle because the units will not stay together creates many sleepless nights. Would not recommend this to my worst enemy and especially not any friends.

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  37. My wife and i just bought a p5. I recently had major spinal surgery and had to do something. the old bed was a piece of crap. the first night was heaven. last night was the second i woke up with my back feeling great, however the area between my shoulder blades was in absolute agony. maybe there's an adjustment period, i really hope so, these things are not cheap. any advice would be greatly and gladly accepted.

  38. Spent $13,000 on a i10 adjustable sleep number bed November of 2013. Concept is good. Engineers sucks! We have to change the foam sides at least once a month because they bow out and then rip the bottom fabric of the bed. Customer service doesn't care they just say well it's a good thing we have such a good warranty. I said ya what happens when the two years is up. Well then you'll have to pay for it. I just wish we would have known.

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